Sarah Johnson
Senior Product Manager · Payments and Fintech
sarah.johnson@example.com·+44 7700 900123·London, UK·linkedin.com/in/sarahjohnson-pm
Profile
Product manager with eight years in payments, leading checkout and payouts products used by 40,000 merchants. Ships in two-week cycles with engineering and design, runs experiments that move conversion, and works closely with risk and compliance on PCI DSS and KYC.
Experience
Senior Product Manager
Mar 2021 – Present
Northwind Payments, London
- Own the roadmap for card acquiring and local payment methods across 12 markets
- Led the checkout redesign that lifted conversion by 4.2% across 40,000 merchants
- Run weekly merchant interviews and turn findings into PRDs and user stories
- Partner with risk and compliance on PCI DSS scope reduction and KYC flows
- Cut payout failures by 31% by rebuilding retry logic with engineering
Product Manager
Jun 2018 – Feb 2021
Brightline Bank, Manchester
- Managed the mobile onboarding funnel for 1.2M new customers a year
- Defined success metrics and ran 30+ A/B tests with the data team using SQL
Skills
Technical: SQL, A/B testing, Jira, Payment gateways, PCI DSS, Open banking APIs, Amplitude
Professional: Stakeholder management, Written communication, Prioritisation
Education
BSc Computer Science
2016
University of Leeds, Leeds
First class honours
Certifications
Certified Scrum Product Owner, Scrum Alliance
2019
Languages
English (native) · Arabic (conversational)


























